Our Services

Innovative solutions for business travelers and group meetings.

Changing Business Travel

Onsite knowledgeable staff to help meet your most urgent need or unique request.

Business travelers know they can count on Penfield's Office to get the job done quickly, efficiently and surpassing your expectations.  We are changing the way business travel is conducted every day.  We see opportunity in every aspect of business needs while on the road and we work to provide innovative solutions.
  1. Shipping & Receiving
    From packaging your items safely to securing the best shipping rates, we will provide the best inbound and outbound solutions for you. Prior to your trip, ship your packages to our business center where we will receive, secure, store and deliver upon your arrival.
  2. Equipment Rentals
    Need to print from your meeting space or your room? Penfield's has you covered with access to the tools you need such as printers, copiers, fax machines, shredders and more to make your event go smoothly. We also offer mobility scooters and wheelchairs.
  3. Supplies & Technology
    Penfield’s Business Centers are stocked with various office and convention supply items ranging from pens and pencils to flash drives and cell phone chargers. We have the supplies for your last minute meeting or event needs.
  4. Coat & Bag Check
    For events large and small, Penfield's Office offers a complete coat and bag check staffing and ticketing solution. Items are secured and organized. Our experienced staff will leave a quality first and last impression with your guests.
  5. Staffing Services
    We offer event and hotel services such as lost and found management, registration staffing and mail sorting. Penfield's can also meet temporary staffing needs for a group or event. Please contact our local manager to make arrangements.
  6. Document Services
    Upload your files directly to the business center, speeding up the process of printing or duplicating your documents. We offer full color digital printing and a variety of finishing solutions. You may fax, scan or e-mail with ease from the business center.
Outsourcing Solutions

Innovative solutions for the hospitality industry.

A Key Resource to Hotels

We fully integrate with our hotel partners and act as a seemless extension to our common customers.

We are an integrated business center solution that strengthens the hotel's infrastructure and brand by providing incredible flexibility and service to both the hospitality industry and the business traveler.  From providing efficient and forward-thinking logistics solutions for our hospitality partners, to increasing the business travelers ability to perform on the road, we never for get who we are here for.
  1. Dock Management
    Let Penfield's fully staff and operate your shipping and receiving dock! Our full service dockmaster management program receives, logs, secures and stores all packages coming through the hotel dock. Guests may pick up their items or we will deliver!
  2. Gift Shop
    Penfield's Office can operate and manage your property's hotel gift shop offering a full selection of food and beverage items as well as local attraction items and souvenirs. We can also operate a combo gift shop and business center model that offers guests even more services.
  3. Business Center
    A Penfield's Office hotel Business Center gives guests and groups the utmost in service and flexibility when shipping and receiving items during their stay or event. We also offer full document services and finishing options, and a retail selection of last minute items.
"I have been to many conferences over the years and this shipping center was one of the best most helpful, with knowledgeable staff. A great team and a great service to the hotel."
"Staff was exceptionally friendly and responsive. We were part of the PRISM conference, and all staff were high-touch, and very helpful. The business center in particilar is VERY well run.  The fellow who runs it is exceptional."
Some kudos from our customers.

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